Our businesses exist to benefit society.

Watch this Tony Hsieh interview on how to hire the right people to build a great company culture: “From the beginning, company culture was always important. Is this someone I would choose to hang out with or grab a drink with, if we weren’t in business? If the answer was no, we wouldn’t hire them.”…

So what is a culture fit, anyway? Does it mean signing up to be a company clone, a Yes man or a Yes woman? Can candidates be a culture fit and still be themselves? “We believe you can put your best foot forward and still be you – core values are our guide,” says Christa…

“Launching a business is kind of like a motorboat: You can go very quickly and turn fast . . . a bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it’s harder to turn quickly.” – Tony Hsieh So what’s the big deal about…

We created an Employee Appreciation Committee that is tasked with making our big company feel as small as possible. They host a number of relationship-building events from picnics to impromptu bowling tournaments.

When you think of a typical call center you probably imagine a sea of cubicles and the most uninspiring place to work. Right? Well, Zappos is anything but boring, and everything fun, weird and inspiring. They’ve taken an old model and not only reinvented its internal atmosphere, but set a new standard of workplace culture and customer service…

Have you ever felt like there was a grander mission waiting for you on the other side of your current job? If you’ve felt that way before, you’ll resonate with Richard Leftley, the Founder of MicroEnsure, and his story of creating this game-chaning company. Furthermore, you’ll understand his rationale for empowering his employees. Richard frequently visits…

A guiding principle behind Zappos.com has been that a company will function well if employees are happy. Check out this 20/20 interview to understand Tony Hesieh’s idea of delivering happiness in the workplace. https://youtu.be/Lfp9LHFIXfI

Your personal core values define who you are, and a company’s core values ultimately define the company’s character and brand. For individuals, character is destiny. For organizations, culture is destiny.” ~ Tony Hsieh In Lewis Carroll’s timeless Alice’s Adventures in Wonderland, Alice seeks advice from the Cheshire Cat on where she should go next: “The…

We live in a world consumed by unhealthy eating options and messages filled with pessimism and narcissism. However, what if this isn’t actually the truth, but a distorted reality pushed upon as by mainstream media? Even further, what if there was a company changing the game by countering this messages with a mission to improve…

One of the most beloved manifestations of our learning-focused culture is Etsy School—interactive classes taught by employees for employees. Anyone is free to teach a class on any topic they want. Dozens of Etsy School classes have been offered over the years, including knot-tying, fabric dying, herbalistic medicine, juggling, and Python programming. The School’s grassroots…