Rock Star Benefit Plan When we started using the Best Places to Work survey, our benefits package was ranked poorly. For several years we worked hard to find innovative benefit offerings that would resonate with our employees. Today, our benefit package is consistently one of the highest performing scores on our Best Places to Work…
Clearly defining your mission and demonstrating your commitment to it through a theory of change that drives your strategy, impact measurements that track your progress, incentives that keep purpose a priority, and/or a legal structure that ensure social and environmental objectives are upheld.
Financial compensation that fairly considers the living expenses of workers, producers, and suppliers, and also fairly rewards all workers, owners and executives who make significant contributions to the company’s success. (profit sharing, employee ownership, etc.)
Why we are in business
How we operate
We strive to operate our business in a way that maximizes benefit to all life impacted, and to share our practices to inspire other companies to do the same.
Going beyond monetary compensation to provide exceptional care for the people powering your business; including healthy food offerings, extraordinary office amenities, full health coverage, education subsidies, an inspiring work environment, etc.
Better Than Ever – Creating a Healthy Team We are also the engine behind the Phoenix version of "Better than Ever". BTE is a Tucson-based program designed to encourage people who have never exercised before to follow a simple, step-by-step program to run (or walk) their first race. For four years we have been the…
Mentoring New Team Members We have a mentor program that pairs veteran employees with up-and-coming employees in deliberate coaching sessions over the course of a year. The mentors and mentees go through a training to understand expectations, protocols, etc.
One-On-One Coaching We hired a coach for our employees where they received one-on-one for two weeks each quarter. The focus was to help them develop "person-centered" skills. In the three years we worked with this coach, he worked directly with 60 employees. Many participants credit his work with changing their personal lives. We now work…
Performance Matrix Each year we conduct a performance / potential force-ranked matrix that identifies our rising stars as well as the laggards. We use these rankings to assemble development plans and to determine where to invest our development time and money.
Employee Appreciation Committee We created an Employee Appreciation Committee that is tasked with making our big company feel as small as possible. They host a number of relationship-building events from picnics to impromptu bowling tournaments.
Helping Employees Define Their Y Working with Y Scouts, we asked each employee to identify their "Why", as in, "Why do you work?". We did a photoshoot with each employee holding a hand-written sign explaining what their own personal "Why" is.
Practicing Servant Leadership Our Leadership Team does a number of servant leader initiatives including washing all of the employee cars (by hand!) or cooking breakfast for everyone.
A workplace that focuses on creating freedom and minimizing fear by reducing the centralization of power, supports self-management, and encourages radical transparency, inclusion, feedback, and fairness.
Being a Transparent CEO – 360 Degree Performance Every other year our CEO goes through a third-party 360 degree performance review. Approximately 35 people from around the company are asked to complete detailed, anonymous assessments about the CEO’s strengths and weaknesses. The CEO publishes the results along with a plan to improve his weaknesses. The…
Being a Transparent CEO – The 4 Door Glass Office The CEO’s office is entirely glass with gaps between the glass. The design is meant to support the cultural value of transparency and accessibility. The office has four doors on all sides – a not-so-subtle invitation for anyone to come in at any time.
Making Employee Recognition a Priority At Goodmans a week doesn’t go by without an employee being celebrated for outstanding performance in service to our customers. Typically the reward includes a hand-written note from the CEO sent to the employees home, along with a movie gift card. Sometimes the customer feedback is so outstanding that we…
Demonstrating genuine care for your customers through a graceful purchasing process, extraordinary support, quality guarantees, and other acts of kindness that leave your customers remarking about the experience.
A Lifetime Focus to Customer Service The mission of Goodmans is "to create great lifetime furniture experiences". That mission is slyly provocative because of the word “lifetime”. Our teams spend a lot of energy discussing the difference between just a “great furniture experience” and a “great lifetime furniture experience”. Specifically, this is the difference between…
Thriving towards carbon neutrality through energy minimization and monitoring, renewable energy sources, eco-friendly transport, and purchasing carbon credits to offset emissions.
Going Solar Power In 2014, Goodmans flipped the switch on our new solar electric array on our Albuquerque showroom, consisting of 30 kW DC, 100 Canadian Solar 285 watt panels and Unirac roof-mount racking system. Our energy savings after year one will equal $9,571 and after 25 years, the system will save the company nearly…
Water & Waste
Thriving to achieve zero waste through recycling and reusing initiatives, composting and water conservation, and tracking progress towards set reduction targets.
4/18/2014 – Furniture Recycling Our AIM to Make a Difference program warehouses our customers’ surplus furniture that would otherwise be headed for the landfill and repurpose that furniture, for free, to Arizona nonprofits. Since 2008, 110 organizations have received over $1,000,000 worth of furniture though our program. AIM to Make a Difference has become a…
Earth-friendly materials used to operate the company (i.e. recycled paper) to construct and furnish offices and facilities (i.e. bamboo flooring), and to produce products and their packaging (i.e. biodegradable materials).
LEED Gold Certified Goodmans’ commitment to the planet is guided by our company value “connectedness”. Our Phoenix Headquarters is LEED-CI (Commercial Interiors) Certified. At the time of our showroom renovation in March 2008, there was no LEED certification criteria for renovation. Because we made all the right choices in the construction process, we were able…
Caring for mission-aligned causes by generously sharing business resources such as your products and services, meeting space, excess materials, media exposure, company best practices, and employee time and talent.
Creating a Rising Tide That Elevates All Ships - Industry Collaboration Creating a Rising Tide That Elevates All Ships - Industry Collaboration
Creating a Rising Tide That Elevates All Ships – Industry Collaboration In 2004, a customer told Adam Goodman that buying office furniture was like buying a used car. That ugly comparison inspired Adam to write a manifesto that challenged Goodmans to change the perception of the entire office furniture industry. Adam wrote that “I am…
Employee Connection through Contribution We branded our philanthropic initiatives as “Rooted in Good”. These initiatives help our team bond outside the office through building homes, participating in walk-a-thons and so on. — Did you know that Goodmans started with $2,500 in used government surplus furniture, paid for with Anna and Edward Goodman’s life savings? Even…
Innovating Community Contribution Our talented team of Goodmans employees have innovated a variety of community initiatives to meet our vision “to change our community”. For example: AIM to Make a Difference: We warehouse our customers’ surplus furniture that would otherwise be headed for the landfill and repurpose that furniture, for free, to Arizona nonprofits. Since…
Inspiring Other Green Offices Every year we tour hundreds of local businesses through our showroom to tell the story of sustainable design and operations. We take credit for inspiring many of them to make more enlightened choices in construction and materials. To stay on top of the trends and to share our experiences, we have…
The Gift of Giving For Goodmans 60th anniversary, they decided to give the gift of giving. They’re paying it forward through their most precious asset…their employees. After all, it’s their party. They asked 60 of their employees to tell them about the do-gooders in their networks, the people who inspire them, the ones on the…
Choosing suppliers, distributors and other partners that share your commitment to creating a better world and adhere to clearly defined social and environmental standards.
Office Furniture that Loves Nature As a furniture retailer we have many options of suppliers to choose from. Our commitment to environmental sustainability led us to become one of the largest distributors and promoterrs of Herman Miller and DIRTT—leaders in environmentally conscious office furniture